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FAQ

How many team members can I invite? icon-arrow-down

You can invite up to 2 additional users on the Free plan. There is no limit on team members for the Premium plan.


What is the maximum file upload size? icon-arrow-down

No more than 2GB. All files in your account must fit your allotted storage space.


How do I reset my password? icon-arrow-down

Click “Forgot password” from the login page or “Change password” from your profile page.
A reset link will be emailed to you.


Can I cancel my subscription? icon-arrow-down

Yes! Send us a message and we’ll process your request no questions asked.


Do you provide additional support? icon-arrow-down

Chat and email support is available 24/7. Phone lines are open during normal business hours.